|TERMS AND CONDITIONS|
|The word “Agency” used in terms & conditions means “Flying bird travel pvt. Ltd.” and website “www.travel-yatra.com” is owned by “Flying bird travel pvt. Ltd.”
All information given in this website is based on the information available at the time of publication. We reserve the right to change any information before or after your booking the tour due to any events beyond our control. In case if we are aware of any changes sufficiently in advance we will notify you at the time of booking, otherwise our Tour Manager or Local representative will inform you of the changes. Major road works may necessitate route changes in the itineraries, the restaurants may close or change management and all of these may cause us to make changes in the itineraries. Where we may know of these sufficiently in advance, we will notify you, otherwise our Tour Managers or local representative will inform you of the changes on the spot.
We are travel and holiday organizers only. We neither control nor operate any airline, nor do we own or control any shipping agency, coach or coach agency, hotel, transport or any other facility or service mentioned in this brochure. We take care in selecting all the ingredients in your holiday; but because we only select and inspect them and have no control in running of them, we cannot be responsible for mechanical fault or any injury, death, loss or damage, which is caused by the act or fault of the management or employees of any hoteliers, airlines, shipping company, coach owner/ transport operator who are the agency` s independent contractors arising outside our normal selection and inspection process.
There is no Contract between the Agency and the client until the Agency has received the initial deposit amount per person as specified for each tour package. The full payment must be received in accordance with procedures laid down under Payments Terms. If not paid in that time, the agency reserves the right to cancel the booking with consequent loss of deposit and apply scale of cancellation charges as mentioned in the cancellation policy hereunder. And the agency reserves the right to terminate the Contract after acceptance of the deposit but prior to the Commencement of Tour without assigning any reason whatsoever. In the event, the Agency terminates the Contract; the Agency shall refund the initial deposit amount without payment of any interest.
To amend, alter, vary or withdraw any tour, holiday, excursion or facility it has advertised or published or to substitute an Independent Contractor of similar class if it is deemed advisable or necessary. In either case, the Agency shall not be liable for any damage, additional expense, or consequential loss suffered by the Clients or for any compensation claims made.
It is clear understanding between either parties that any loss arising on account of cancellation of flight / train / bus tickets booked by the Clients; either through the Agency or on his/her own or through a third party; the Agency shall not be liable for such losses or additional expense, or consequential loss suffered by the Clients.
No person other than the Agency, in writing, has the authority to vary, add, amplify or waive any stipulation, representation, term or condition in this brochure. In the event of the Agency exercising its rights to amend or alter any of the services as mentioned in the itinerary, after such tour or holiday has been booked, the Client shall have the right:
In either of these above cases the Client shall not be entitled to, or the Agency shall not be liable to the Client for any damage. Additional expense, consequential loss suffered by him or to pay any amount as refund.
HEALTH & SAFETY
In this condition the expression “Howsoever caused” includes negligence on the part of any person.
No liability on the part of the Agency arising in any way out of this Contract in respect of any tour, holiday, excursion facility shall exceed the total amount paid or agreed to be paid for the tour holiday, and shall in no case include any consequential loss or additional expense whatsoever.
If the Client has any complaint in respect of the services provided by any of the Independent Contractors, the Client shall immediately notify the same in writing to the Independent Contractor and a copy there of should be handed over to the Tour Manager of the Agency in order to enable the Agency to take up the matter with the Independent Contractor so that in future other Clients do not face the same difficulty.
Any claim or complaint by the Client must be notified to the Agency in writing within 7 days of the end of this holiday tour. No claim notified to this Agency beyond this period will be entertained and the Agency shall incur no liability whatsoever in respect thereof.
It is hereby declared that the immunities provided under this Contract shall be available to the Agency` s managers, including Tour managers, employees, servants and agents but not to the Independent Contractors selected by the Agency.
Each of this condition shall be severable from the other end if any provision be invalid, illegal or unenforceable. The remaining provisions shall nevertheless have full force and effect.
(We don’t have any insurance policy scheme hence if the guest required the insurance policy they have to directly deal with insurance Company at their own.)
TRANSPORT / COACH /SITTING
TRANSFER FROM ONE TOUR TO ANOTHER
BOOKING & PAYMENT CONDITIONS
PREPONE AND POSTPONE
AMENDMENTS / CANCELLATIONS
Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company. However, if any of the amendment requests results in cancellation of one or more services, then the Agency is liable to recover cancellation charges as indicated in the above-mentioned table.
The above-mentioned cancellation charges are applicable only against the main Tour and optional tours published by the Agency. If the Client has booked any other services such as air / train tickets or any third party product, then the Agency is liable to recover cancellation charges as per cancellation terms of respective airline / railways or the cancellation terms of respective third party. The Company is also liable to recover its service charges against booking and cancelling such services for the Client.
THINGS TO NOTE:-
Please Note: At the time of check out we don’t accept any cheques, any type of credit card or debit card (the final payment will made by cash or demand draft)
Law & Jurisdiction
Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Agency and the Client and shall become the only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled / revoked / terminated.
Flying bird travel pvt. Ltd